Privacy Policy

Effective Date: May 25, 2026
Last Updated: May 25, 2026

Vital Bridge (“we,” “us,” or “our”) operates the website vitalbridgeimfit.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or make a purchase.

Information We Collect

Information You Provide

When you place an order, create an account, or contact us, we may collect:

Name and contact information (email address, phone number)
Shipping and billing address
Payment information (processed securely by our payment providers — we do not store your full card number)
Order history and preferences
Any information you include in communications with us

Information Collected Automatically

When you browse our website, we automatically collect:

IP address and approximate geographic location
Browser type and version, device type, and operating system
Pages visited, time spent on pages, and referring URLs
Cookies and similar technologies (see Cookies section below)

How We Use Your Information

We use your personal information to:

Process and fulfill your orders, including shipping and payment processing
Communicate with you about your orders, returns, and customer support inquiries
Send transactional emails (order confirmations, shipping updates)
Improve our website, products, and customer experience
Comply with legal obligations

We do not sell your personal information to third parties.

Cookies

Our website uses cookies to:

Essential cookies: maintain your shopping cart and session while you browse (required for the store to function)
Performance cookies: help us understand how visitors use our website so we can improve it

You can control cookies through your browser settings. Disabling essential cookies may prevent you from completing purchases.

Third-Party Services

We share your information only as necessary to operate our business:

Payment processors: to securely process your payments (they have their own privacy policies)
Shipping carriers: to deliver your orders
Hosting provider: our website is hosted on secure servers

These providers only receive the information necessary to perform their services and are contractually obligated to protect your data.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including SSL encryption for all data transmitted between your browser and our website. However, no method of transmission over the Internet is 100% secure.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are retained as required by applicable tax and commerce laws.

Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information (subject to legal retention requirements)
Opt out of marketing communications at any time

To exercise any of these rights, contact us at orders@vitalbridgeimfit.com.

Children’s Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of our website after changes constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:
orders@vitalbridgeimfit.com